Try Financial – Brokers

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    Your Details

    Company Address

    Marketing Consent

    Here at Try Specialist Finance we take your privacy seriously and will only use your personal information to process your applications and to provide the products and services you have requested from us.

    However, from time to time we would like to contact you with details of carefully selected products to review your account.

    We won't pass your details on to any third party for direct marketing purposes by them without your permission. We'd always seek your consent separately to do this.

    If you consent to us contacting you for this purpose, please tick to say how you would like us to contact you:

    DATA PRIVACY NOTICE Try Financial Ltd

    We take your privacy very seriously and we ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal data, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event you have a complaint.

    Who we are?

    Try Financial Ltd collects, uses and is responsible for certain personal data about you. When we do so we are required to comply with data protection regulation, and we are responsible as a data controller of that personal data for the purposes of those laws.

    When we mention "we", "us" or "our" we are referring to Company name. 

    Company name is a company registered in England and Wales, company number 08604242 and has its registered office at Unit 6,Cristal Business Centre,47 Knightsdale Road,Ipswich,IP1 4JJ

    Try Financial is authorised and regulated by the Financial Conduct Authority. Financial Services Register number is 679270

    We provide you with services for Mortgages, Secured Loans, Regulated Bridging, Protection, Conveyancing and General Insurance

    The personal data we collect and use

    In the course of providing our service to you we may collect the following personal data when you provide it to us:

    • contact information
    • identity information
    • financial information
    • employment status
    • lifestyle information
    • public records
    • health information
    • data about criminal convictions or offences
    • details of any vulnerability
    • [details of your dependents and/or beneficiaries under a policy (If you are providing information about another person, we expect you to ensure that they know you are doing so and are content with their information being provided to us. You might find it helpful to show them this privacy notice and if they have any concerns please contact us in one of the ways described below.)]
    • product details

    Information collected from other sources

    We also obtain personal data from other sources in the course of providing our intermediary services. Where we obtain this information from another party it is their responsibility to make sure they explain that they will be sharing personal data with us and, where necessary, ask permission before sharing information with us.

    The personal data we obtain from other sources may include the following:

       From lenders and/or product providers: product details

       From identification and verification checking agencies: identity information and  sanction check information    From your Accountants

             Data Privacy Notice V2.5

    How we use your personal data

    The below table sets out:

    • how we use your personal data
    • the lawful bases upon which we collect and use your personal data
    • who we routinely share your personal data with



    Rationale/Reason for Processing

    Lawful Basis for Processing

    Third party recipients linked to that activity

    to provide you with intermediary services

    Performance of a contract

    Company name

    to conduct money laundering and personal identification checks

    Anti-Money Laundering and Sanctions checks

    Experian via Company name

    To comply with our Principal Network

    Compliance and monitoring purposes

    Company name

    to apply for decisions in principle for mortgage products and/or quotations for protection, general insurance and Conveyancing products on your behalf and to apply for these on your behalf

    Performance of a contract

    Lenders/product providers

    to refer you to third party advisers to provide you with advice in relation to the following General Insurance, Commercial Insurance or

    Equity release




    Aston Lark

    Responsible Life

    Or another suitable 3rd party

    to retain records of any services or advice provided to you by us in order to defend potential legal claims or complaints

    Legitimate interests

    External supplier(s) of data storage and data hosting services to retain records on our behalf

    to provide you with details of products and services from us and third parties that may be of interest to you in accordance with your preferences. For more information see

    ‘Marketing’ below



    Special category data

    Certain types of personal data are considered more sensitive and so are subject to additional levels of protection under data protection legislation. These are known as ‘special categories of data’ and include data concerning your health, racial or ethnic origin, genetic data and sexual orientation. Data relating to criminal convictions or offences is also subject to additional levels of protection.

    We may process:

    • health information and lifestyle information when providing intermediary services in relation to a protection insurance product; and/or
    • criminal conviction and offence information when providing intermediary services in relation to a general insurance product
    • claims information for the purpose of advising on, arranging or administering an insurance contract



    In addition to the lawful basis for processing this information set out in the above table, we will be processing it either (1) for the purpose of advising on, arranging or administering an insurance contract or (2) for the establishment, exercise or defence of legal claims.

    In the course of our activities relating to the prevention, detection and investigation of financial crime, we may process criminal conviction or offence information. Where we do so, in addition to the lawful basis for processing this information set out in the above table, we will be processing it for the purpose of compliance with regulatory requirements relating to unlawful acts and dishonesty.



    We may use personal data we hold about you to help us identify, tailor and provide you with details of products and services from us that may be of interest to you. We will only do so where we have obtained your consent and then have a legitimate business reason to do this and will do so in accordance with any marketing preferences you have provided to us.

    In addition, where you provided your consent, we may provide you with details of products and services of third parties where they may be of interest to you.

    You can opt out of receiving marketing at any time. If you wish to amend your marketing preferences, please contact us: 

    By phone: 01473 462288

    By email:

    By Post: Unit 6,Cristal Business Centre,47 Knightsdale Road,Ipswich,IP1 4JJ

             Data Privacy Notice V2.5

    Whether information has to be provided by you, and if so why

    We will tell you if providing some personal data is optional, including if we ask for your consent to process it. In all other cases you must provide your personal data in order for us to provide you with intermediary services.

     How long your personal data will be kept

    We will hold your personal data for differing periods of time depending upon the reason we have for processing it. These retention periods are set out below.


    Type of Record

    Retention Period

    All data collected where we apply to a mortgage lender or Insurer.

    All of your personal data and any call recordings

    Minimum of six years or for the duration of our relationship with you in line with our regulatory obligation with the FCA. Where we need to hold your file for longer than this then we will inform you of this.

    All data processed for a

    Money laundering check and

    Identity check

    Minimum of one year where no business is conducted or for the duration of our relationship with you in line with our regulatory obligation with the FCA. Where we need to hold your file for longer than this then we will inform you of this.

    All of your personal data and any call recordings

    Where no business is transacted, we will delete all information we hold unless you email us to confirm you wish for your data to be held and for what period.

    Transfer of your information out of the United Kingdom

    We will not transfer your personal data outside of the United Kingdom or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

    You have a right to ask us for more information about the safeguards we have put in place as mentioned above. To learn more, please see ‘Your rights’ below.

    Your rights

    You have legal rights under data protection regulation in relation to your personal data. These are set out under the below headings:

    • To access personal data
    • To correct / erase personal data
    • To restrict how we use personal data
    • To object to how we use personal data
    • To ask us to transfer personal data to another organisation
    • To object to automated decisions
    • To find out more about how we use personal data

    We may ask you for proof of identity when making a request to exercise any of these rights. We do this to ensure we only disclose information or change your details where we know we are dealing with the right individual.

    We will not ask for a fee, unless we think your request is unfounded, repetitive or excessive. Where a fee is necessary, we will inform you before proceeding with your request.

    We aim to respond to all valid requests within one month. It may however take us longer if the request is particularly complicated or you have made several requests. We will always let you know if we think a response will take longer than one month. To speed up our response, we may ask you to provide more detail about what you want to receive or are concerned about.

    We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are otherwise legally entitled to deal with the request in a different way.

    To access personal data (also known as Subject Access Request (SAR)

    You can ask us to confirm whether or not we have and are using your personal data. You can also ask to get a copy of your personal data from us and for information on how we process it.We will respond to requests within one month

    To rectify / erase personal data

    You can ask that we rectify any information about you which is incorrect. We will be happy to rectify such information but would need to verify the accuracy of the information first.

    You can ask that we erase your personal data if you think we no longer need to use it for the purpose we collected it from you.

    You can also ask that we erase your personal data if you have either withdrawn your consent to us using your information (if we originally asked for your consent to use your information), or exercised your right to object to further legitimate use of your information, or where we have used it unlawfully or where we are subject to a legal obligation to erase your personal data.

             Data Privacy Notice V2.5

    We may not always be able to comply with your request, for example where we need to keep using your personal data in order to comply with our legal obligation or where we need to use your personal data to establish, exercise or defend legal claims.



    To restrict our use of personal data

    You can ask that we restrict our use of your personal data in certain circumstances, for example

    • where you think the information is inaccurate and we need to verify it;
    • where our use of your personal data is not lawful, but you do not want us to erase it;
    • where the information is no longer required for the purposes for which it was collected but we need it to establish, exercise or defend legal claims; or
    • where you have objected to our use of your personal data, but we still need to verify if we have overriding grounds to use it.

    We can continue to use your personal data following a request for restriction where we have your consent to use it; or we need to use it to establish, exercise or defend legal claims, or we need to use it to protect the rights of another individual or a company.

    To object to use of personal data

    You can object to any use of your personal data which we have justified on the basis of our legitimate interest, if you believe your fundamental rights and freedoms to data protection outweigh our legitimate interest in using the information. If you raise an objection, we may continue to use the personal data if we can demonstrate that we have compelling legitimate interests to use the information.


    To request a transfer of personal data

    You can ask us to provide your personal data to you in a structured, commonly used, machine-readable format, or you can ask to have it transferred directly to another data controller (e.g. another company).

    You may only exercise this right where we use your personal data in order to perform a contract with you, or where we asked for your consent to use your personal data. This right does not apply to any personal data which we hold or process outside automated means.

    To contest decisions based on automatic decision making

    If we made a decision about you based solely by automated means (i.e. with no human intervention), and the decision made by us produces a legal effect concerning you, or significantly affects you, you may have the right to contest that decision, express your point of view and ask for a human review. These rights do not apply where we are authorised by law to make such decisions and have adopted suitable safeguards in our decision-making processes to protect your rights and freedoms.

    You can contact us for more information

    If you are not satisfied with the level of information provided in this privacy notice, you can ask us about what personal data we have about you, what we use your information for, who we disclose your information to, whether we transfer it abroad, how we protect it, how long we keep it for, what rights you have how you can make a complaint, where we got your data from and whether we have carried out any automated decision making using your personal data.

    • let us have enough information to identify you, e.g. name, address, date of birth;
    • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
    • let us know the information to which your request relates.
    • If you would like to exercise any of the above rights, please:
    • contact Barry Scott
    • Email:
    • Postal: Unit 6,Cristal Business Centre,47 Knightsdale Road,Ipswich,IP1 4JJ



    Keeping your personal data secure

    We have appropriate security measures in place to prevent personal data from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

    We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.


    Our supervisory authority

    If you are not happy with the way we are handling your information, you have a right to lodge a complaint with the Information Commissioners Office. It has enforcement powers and can investigate compliance with data protection regulation (

    We ask that you please attempt to resolve any issues with us before the ICO.

    How to contact us

    Please contact our Data Protection Officer if you have any questions about this privacy notice or the information, we hold about you. 

    By phone: 01473 462288

    By email:

    By Post: Unit 6,Cristal Business Centre,47 Knightsdale Road,Ipswich,IP1 4JJ


             Data Privacy Notice V2.5




    In these Terms the following expressions shall have the following meanings where the context otherwise requires:

    • Enquiry or Application means all enquiries or applications for a Mortgage or Commercial or Non Regulated Bridging Loan product submitted by you on behalf of a client.
    • Name and number means contact information for the purpose of any Secured Loan or Regulated Bridging Loan
    • Client means the client (or clients where more than one client is applying) for whom you are processing the enquiry or application.
    • DPA means the Data Protection Act 1998.
    • GDPR means General Data Protection Regulation – applicable from 25th May 2018.
    • FCA means the Financial Conduct Authority.
    • Intellectual Property means any patent, copyright, registered design, unregistered design right, trademark or other industrial or intellectual property owned or used by us together with any current applications for any registrable items of the foregoing.
    • Mortgage Products means mortgage products used by the lenders approved on the panel by us.
    • Payments means any commission, charges, or fees due to you from us in connection with applications.
    • Services means the services we provide to you in connection with Enquiries and Applications.
    • Terms means these terms of business as amended, supplemented, or novated from time to time.
    • You means the broker using our services and who has confirmed electronically that they accept these terms.
    • We, Us, and Our means Try Financial Limited trading as Try Specialist Finance registered in England and Wales (registered number 679270). Registered Address: Cristal Business Centre, Unit 6,47 Knightsdale Road, Ipswich, Suffolk,IP1 4JJ.


    2.1. These terms set out the basis on which we accept enquiries and applications from you and govern the provision and use of the services. By registering on TrySF you agree to these terms and Conditions of business. These terms supersede any previously issued terms of business between us and you.

    2.2. We will only accept enquiries and applications if you are authorised by the appropriate regulator as evidenced by entry on the Financial Services Register and hold all other relevant consents, permissions, registrations, or licences for the purpose of carrying out your business in accordance with these terms.

    2.3. Notwithstanding Clause 2.2, we reserve the right at our sole discretion to decline all or any enquiries or applications and we are not required to give a reason for doing so.

    2.4. We may report to the FCA/Principal Networks the basis on which business is conducted between you and your client. You acknowledge and accept that we will treat the business as being conducted on an “advised? basis unless you tell us otherwise when you submit the enquiry or application.

    2.5. You are not and may not purport or hold yourself out to be our agent unless specifically authorised in writing by us.

    2.6. You are presumed to act on behalf of the client throughout your relationship with us, as governed by these terms, unless and until such time as we are advised otherwise.

    2.7 You are our customer, and we will only transact or communicate with you, not the client.

    2.8 Any client that is introduced to Try SF as an enquiry or application, will be retained by you. TrySF will not attempt to contact the client or offer any services to said client. This will be your responsibility as the advising broker.




    3.1. You warrant and represent that you:
     3.2. will obtain the client’s authorisation to be their agent prior to submitting an enquiry or application to us and you acknowledge that you may not submit these without such authorisation from the client;
     3.3. hold all relevant legal, regulatory, and other authorisations necessary for carrying out your business and for referring enquiries and applications to us;
     3.4. otherwise conduct your business in accordance with the requirements of all relevant laws and regulations including without limit the FCA and/or PRA handbooks (and all regulations made thereunder) and any applicable guidance issued by the FCA from time to time and will not by your acts or omission do anything to cause us to be in breach of these regulations.
     3.5. will act diligently and in good faith in all your dealings with us and the clients. 


    3.6. You undertake:
     3.7. that during completion of an enquiry/application, you will make the client aware of all declarations and statements that you make on your behalf and explain key information throughout the enquiry/application that will affect the client, and where necessary obtain the client’s consent to use of his/her information by us and lender(s) including but not limited to information in relation to the lenders use of their personal information and the effects of credit scoring and credit checks which may be undertaken by us in order to process an enquiry/application.
     3.8. that you will maintain the confidentiality of any username and password used by you in our system, TrySF.
     3.9. to act honestly and professionally and to use all due skill and care when acting for the client, including (but not limited to) ensuring that the application is suitable for the client in cases where you advise on the same;
     3.10. to use best endeavours to ensure that information provided to us is true, accurate and complete in all material respects.
     3.11. to keep all details of clients up to date;
     3.12. not to refer enquiries/applications to us as a direct or indirect consequence of the activities of any person who is not appropriately authorised or exempt from authorisation by any relevant regulatory authority.
     3.13. that you will promptly notify us of any material matters relating to your business (including without limitation any matters affecting any authorisations you hold) and will promptly provide us with any material information relating to your business which we reasonably request from time to time.
     3.14. that you will not seek to entice any of our employees (or agents) to enter into your employment or agency during the term of this agreement or for a period of 12 months thereafter.

    3.15. You agree to inform us immediately in writing if:
     3.16. You cease to act on behalf of a client;
     3.17. any of your authorisations, registrations or permissions needed to conduct all or part of your business lawfully are not current or are believed to be in jeopardy or if you are the subject of any enforcement action by the FCA.
     3.18. You become aware of any unauthorised use of any username or password;
     3.19. You become aware or believe that any information provided in or as part of an application is or may become untrue or incomplete; or
     3.20. You commit a material breach of any relevant laws or regulations or these terms



    4.1. You will pass on immediately to us or the client as applicable, without amendment (unless otherwise agreed by us), any documentation which is either supplied by us for the benefit of or completion by the client or provided by the client in relation to the application. You will advise us of all material facts known by or divulged to you in relation to business is undertaken or to be undertaken with Us.

    4.2. You will pass on to us all the necessary information and independently verifiable evidence that the client needs to provide to enable us to assess affordability on behalf of the lender.

    4.3. You will not produce or distribute any documentation (unless supplied by us for distribution) containing our name without prior written consent.

    4.4. You will not sign or amend any documents on our behalf nor make any statements or promises or representations of any kind whether written or oral which bind or purport to bind us or the lender. You will not hold yourself out as having authority to make any such representation.

    4.5. TrySF recommends that your clients should not instruct solicitors and incur costs until the case has been fully agreed by the lender in question and we have advised it is now suitable to instruct solicitors.


    5.1. We will pay to you or your regulated Principal any payments due to you on the terms and at the rates set by us from time to time or any other terms and rates separately agreed in writing between us and you. Unless we have agreed otherwise, we will make any payments into the designated account, details of which you have provided us with. A note of the terms and rates applicable at any time shall be available on request. We may change the rates of payments without notice.

    5.2. We will cease making any payments to you if:
     5.3. We are notified in writing, or it is reasonable to infer, that you are no longer validly acting on behalf of the client; or
     5.4. We are prevented from making payments by the operation of any law or regulation.

    5.5. We reserve the right to suspend all payments in the event you enter into a voluntary arrangement, are the subject of bankruptcy or liquidation proceedings, have a receiver or administrator appointed over any assets, cease to hold any relevant material regulatory authorisation or are charged with or convicted of any offence involving fraud or dishonesty. If we exercise this right, we may hold on to the payments until we have a clear direction from the courts, or any relevant insolvency practitioner appointed as to whom we must make such payment. Suspension is without prejudice to our rights to set off under these terms or at law. In the foregoing references to you includes any of your directors or partners.

    5.6. We will not make any payment to you in respect of any application which has been fraudulent or does not proceed to completion or where we become aware you are in material breach of these terms in respect of such application.


    6.1. You will reimburse us forthwith upon demand the amount of any payments made by us to you in error (and you shall promptly notify us of the same); made by us which relates to any application in respect of which you are materially in breach of these terms, where the application has been fraudulent or where completion has been delayed or does not occur.

    6.2. Any sums due from or payable by you shall be recoverable by us under any account with us regardless of the type of business for which the account is held. Any sums due from you to us may be deducted from any sums owed or which become owing by us to you.

    6.3. Exercise by us of our rights under this Clause 6 shall be without prejudice to any other rights or remedies available to us under these terms or otherwise available to us.


    7.1. You undertake that:
     7.2. evidence of the identity of all clients introduced by you shall be obtained and recorded (prior to the placing of business with us) under procedures maintained by you in accordance with the provisions of the UK Money Laundering Regulations 2007 (the Regulations?) (And all directives, regulations, rules, and guidance notes issued in substitution, amendment or addition thereof) and any of our requirements from time to time notified to You; and provide a copy /copies to us as required.


    8.1. All the information supplied to us in connection with an application will be held on computer and will comprise personal data (as defined by the DPA / GDPR). Unless required to do so by law, we will not disclose such information to anyone else other than the lender and their third parties to assist in the provision and servicing of the business you have introduced to us, or any prospective transferees or assignees, for any other purpose covered within these terms.

    8.2. You warrant, represent, and undertake to us that, prior to communicating a client’s personal and/or sensitive data:
     8.3. You will draw the information in relation to data protection and which appears on any relevant document to the client’s attention and make the client aware of the purposes for which we will process personal data and to whom that data may be disclosed; and
     8.3. You will obtain the client’s consent to such use of their personal information.

    8.4. For the avoidance of doubt, we may use personal data supplied to us by or on behalf of a client for any purposes to which the client consents.

    8.5. We and you confirm to each other that we are notified under the DPA / GDPR and each agrees at all times to comply with the provisions of the DPA / GDPR. You also confirm that you have, and will maintain, suitable systems and processes to ensure compliance with this regulation. You warrant that you can provide confirmation if required to do so.

    8.6. Please note that telephone calls are recorded or monitored for security or training purposes.


    9.1. You will indemnify us in respect of any liability, losses, damages, or costs we may suffer or incur arising from any breach of the warranties, representations, or obligations under these terms (including any breach of a relevant regulatory rule or applicable law) or by reason of any misrepresentation or negligent, tortuous or fraudulent act or as a result of any incorrect or misleading information that has been knowingly or negligently provided by you whether to us, a client or any other person. 

    This indemnity is continuing to apply after termination of these terms, for whatever reason.

    9.2. We will only be liable to you for losses arising directly because of negligence, fraud, or wilful default by us. In no event will we be liable for special, indirect, consequential damages or losses, or for loss of data, profit, or business opportunity.

    9.3. Nothing in these terms shall have the effect of excluding or limiting either party’s liability to the other where such exclusion or limitation would not be lawful.

    10. VARIATION.

    10.1. Where there are changes in legislation or the rules or guidance of any relevant statutory regulatory authority, any relevant provisions in these terms will be deemed to be amended accordingly.


    11.1. Either party may terminate the agreement on these terms by giving one month’s notice to the other.

    11.2. We may terminate the agreement on these terms with immediate effect on the occurrence of any one or more of the following:
     11.3. Any material breach by you or any person or body for which you are responsible for any of the provisions contained within these terms;
     11.4. Any misconduct by you, any of your directors or partners, or any person or body for which You are responsible which is or could be reasonably viewed as prejudicial to our business or reputation;
     11.5. You cease to be appropriately authorised;
     11.6. cessation or suspension or intended cessation or suspension of your operation or in any circumstance wherein our reasonable opinion it is likely to affect materially Your ability to perform your obligations under these terms; or
     11.7. material litigation, insolvency, or reconstruction involving you (including any of your partners if you are a partnership) including (without limitation) bankruptcy, dissolution, sequestration, administration, winding up, or seizure of assets or entry into any arrangement or composition with creditors.

    11.8. Any termination by us shall be without prejudice to any other remedies that we may be able to pursue against you, including in respect of accrued rights.

    11.9. Upon termination, you will:
     11.10. not proceed any further with any application and shall cease all promotion of our business or the products offered by us.
     11.11. be entitled to any unpaid payments accrued to the date of termination but shall forfeit entitlement to all other payments falling due after the date of termination.

    12. NOTICES.

    12.1. Any notice under these terms shall be in writing and may be served by sending the notice (1) by first class prepaid post, in our case, to such address as we advised you from time to time and in, your case, to the last address known to us or (2) by email to the latest email address notified to the other party from time to time. Any notice shall be deemed to have been received, in the case of:
     12.2. first class prepaid post, 48 hours from the time of posting; and
     12.3. by email upon completion of transmission, subject to non-receipt of notification of failure of transmission.

    13. GENERAL.

    13.1. These terms shall be governed by and construed in accordance with the laws of England and Wales, and you agree to the exclusive jurisdiction of the English and Welsh courts.

    13.2. Any failure or delay by us or you to exercise or enforce any rights under these terms and/or in law shall not be deemed to operate as a waiver of any such rights nor prejudice their enforcement in any way.

    13.3. You may not assign, transfer subcontract, or otherwise dispose, in whole or in part, of any of Your rights or obligations, without Our prior written consent. All or any of our rights can be assigned at any time without your consent and references to “we”, “us” and “our” includes our assignees.

    13.4. These terms set out the entire agreement between us and you in substitution of any previous oral, written or implied agreement or representations, to the extent permitted by law.

    13.5. The parties do not intend that any term should be enforceable because of the Contracts (Rights of Third Parties) Act 1999 or otherwise by any person who is not party to these terms.

    13.6. If any provision in these terms shall be declared void, voidable, illegal, or otherwise unenforceable by a judicial or other competent authority the parties agree that any such provision shall be amended in such reasonable manner as achieves the intention of the parties without conflict with the judicial or other competent authority and that the enforceability of the remaining provisions shall not be affected.

    13.7. Nothing in these terms should be construed as indicating or giving rise to a joint venture or partnership.

    13.8. You accept that under these terms we may from time to time make such relevant searches and checks in respect of you and your owners/principals (including in relation to creditworthiness) as we see fit.



    For this agreement the following submission routes apply:

    Mortgages, Buy to Let, Commercial and Non-Regulated Bridging can be packaged or name and number.

    Regulated Bridging and 

    Secured Loans is name and number only.